Account Manager

Job Description Job Description We are seeking an Account Manager for a role within the credit agencies industry, based in Bonita Springs, Florida. This position is a contract to permanent employment opportunity, offering a detail-oriented environment. As an Account Manager, you will be responsible for maintaining productive relationships with assigned clients, ensuring top-notch customer service, and managing account-level inquiries. Responsibilities • Facilitate effective email correspondence with clients to maintain a strong business relationship. • Utilize Microsoft Excel and Microsoft Outlook to manage and maintain complex spreadsheets and documentation. • Act as a primary liaison for all client inquiries, providing timely and accurate responses. • Validate the precision of all client-related documentation and reports. • Proactively seek additional information or clarification from clients when necessary. • Escalate client complaints to management, ensuring prompt resolution. • Strong proficiency in Microsoft Excel with the ability to create, maintain, and manage complex spreadsheets • Excellent email correspondence skills, with a focus on clarity, professionalism, and timeliness • Familiarity with Microsoft Outlook for scheduling, communication, and task management • Ability to complete documentation accurately and efficiently • Excellent interpersonal skills for managing client relationships and collaborating with team members • Strong problem-solving skills and ability to handle multiple tasks simultaneously • Demonstrated ability to work independently and make informed decisions • Strong attention to detail and organizational skills • Proven track record of meeting and exceeding targets • Excellent written and verbal communication skills.

Location: Bonita Springs, FL, US

Posted Date: 4/25/2025