Operations Administrator

Operations Administrator Our client is a dynamic and family-run engineering company based in the Northeast of England, known for their commitment to quality and excellence in the field. They are currently seeking a highly organized and experienced Operations Administrator to join their team. This role will report directly to their seasoned Divisional Manager and will play a crucial part in ensuring the smooth operation of their business. Responsibilities: Order Process Management: Oversee the administrative aspects of the order process, including quotes, sales orders, and purchase orders. Ensure accuracy and efficiency in processing orders to meet customer expectations. Engineering Works Planning: Collaborate with customers to plan engineering works and coordinating schedules to meet project timelines. Ensure that Engineers have the necessary equipment and resources to execute projects successfully. Customer Queries: Address and resolve customer queries promptly and professionally, maintaining a high level of customer satisfaction. Administrative KPIs: Lead the office team in achieving key performance indicators (KPIs) related to administrative tasks and order processing. Team Leadership: Provide leadership to the office team, fostering a collaborative and efficient working environment. Mentor and manage team members to ensure optimal performance. Qualifications and Experience: Previous experience in an engineering role, ideally with a focus on overhead cranes. Proven experience in an operations administrator role, demonstrating strong organizational and multitasking skills. Experience in managing people, with the ability to motivate and lead a team effectively. Key Skills: Strong organizational and time-management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Familiarity with engineering processes and terminology. How to apply: If you have the relevant experience and skills for this role, our client invites you to submit your CV.

Location: North Yorkshire, GB

Posted Date: 4/19/2025