Claims Consultant

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Claims BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: Matric or Equivalent RE5 NON NEGOTIABLE FAIS compliant (credits and/or full qualification) 3 years claims experience (commercial and personal) Proficiency in Microsoft Office (Word, Excel), CIMS experience is advantageous Excellent communication and customer service skills Strong accountability and attention to detail DUTIES: Financial: Ensure appropriate minimization of claims and claims expenses Contribute to the minimization of general expenses Client: Ensure that all stakeholder communication is accurate, timely, professional, and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Keep clients informed regarding the progression of their claims Contribute to achieving the required client satisfaction targets Business Processes: Adhere to company quality standards and broader regulatory frameworks regarding the following processes (but not limited to): Claims Administration: Receive claims notifications, and send and obtain any relevant forms or documents as required Administer the complete claims process according to defined procedures until claims are settled Appoint assessors or loss assessors Apply policy terms and conditions Keep internal systems and records up to date at all times Keep relevant internal stakeholders informed on the progress of registered claims Assess claims validity, estimate value, and administer mandated claims Forward claims exceeding mandate to insurer Obtain quotes for services Arrange approval and payment for claims costs in line with claims and cover Act as an intermediary between the insurer and client, relaying communication, requests, and documentation promptly Follow the recoveries process, diarize follow-ups, and keep clients informed Ensure productivity targets are met Contribute towards and ensure continuous improvement in individual and team performance Adhere to company mandates Participate and contribute to ad hoc projects Report any suspected fraud, misrepresentation, or dishonesty Keep accurate records of personal activities Learning and Growth: Live the company values by committing to organizational principles Ensure continuous self-development Share information and knowledge with the team HOURS: Monday to Friday: 08:00 16:30 Should you meet all the requirements, apply on our website at www.statusstaffing.com today. Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.

Location: Bedfordview, ZA

Posted Date: 4/15/2025