L2 Applications Support Engineer - Linux/Unix OS

Required Skills : - Understanding of enterprise application architecture and java based web applications. - Linux/Unix operating system preferably Solaris - ANY - Application server JBoss, Glassfish, Weblogic preferably IBM Websphere - ANY. - Shell scripting, Networking TCP/IP, HTTP, HTTPS/SSL. Job Description / Responsibilities : - Liaise with application / infrastructure owners to establish the specific monitoring requirements for each application / component of the overall environment. - Responsible for managing 24x7 desk/ scheduling/ etc. - Define TATs for identified issues - Create a log for all incidents (classified as severity and rectification steps undertaken) Candidate must be : - Excellent communication skills, ability to handle clients in a mature and highly responsive manner. - Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition. - Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement. - Familiarity with systems; and ability to understand/ use internet based platforms. - Strong people & Technical project management skills are must. Candidate preference for : - Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Electronic Bill Presentment & Payment (EBPP), Credit Card Processing, Banking & Finance. - Familiarity of processes relating to payments/ collections. (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 4/14/2025