SOC Incident Manager

SOC Incident Manager Milton Keynes Hybrid working (3/2) Circa £40k - £45k pa 2 x company bonuses pa benefits. My client are seeking a talented SOC (Security Operations Centre) Incident Manager, who will become part of a diverse small Service Desk team within a leading internationally advanced technology solution provider, working with varied customers in a diverse number of sectors. The role is to provide Incident Management of SOC tickets, ensuring tickets are logged/assigned/updated and progressed in accordance with the contractual SLA Required skills & Experience Proven experience within a similar organisation and in a Service Desk or Operations based role Ability to work constructively with team members Excellent record management skills and attention to detail. Excellent O365 skills. Client management skills. Third party knowledge and relationship management. Knowledge of 1st line managed services support. Report and analytical knowledge for client management support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website / ADZN1_UKTJ

Location: Milton Keynes, GB

Posted Date: 4/5/2025