Air Cargo Manager - Pets

Manager Business Unit (National) Location: Kempton Park, Johannesburg Salary: R50 000 pm CTC plus Petrol card and cell phone Note: Travel will be necessary to our various branches JHB, CPT, DUR, PE, GRJ and ELS EE candidates only Main Purpose of the Job: To develop, manage, and oversee the company nationally, ensuring operations align with company policies, procedures, budgets, and strategic objectives. The focus is on maintaining a cost-effective and sustainable business unit while managing partnerships and improving operational efficiency. Key Duties: Minimum Requirements Qualifications: Bachelors Degree in Supply Chain or Logistic Management (NQF Level 7) Experience: 5 Years experience in the Airline and Freight industry 3 Years Key Account Management experience Functional Training: Winfreight Operations and Finance ISQMS (Integrated Quality Management System) Compliance Management Operations Management Business Risk Management Strategic Business Management Live Animal Regulations Environmental / Other Conditions: Valid Drivers Licence Own reliable transport Willingness to travel Ability and willingness to work extended hours at own initiative and/or request Leadership Skills: Lead a team with integrity, fairness, and ethics Work collaboratively with sound judgment, decision-making, and problem-solving skills Ability to self-direct, take ownership, and complete projects timely Strategic Thinking: Engage at tactical and strategic levels Build strong relationships with internal and external customers Innovation: Develop new ideas to enhance the business Regulatory Knowledge: Understanding of South African Civil Aviation Regulations (SACARs), Basic Conditions of Employment Act, Health and Safety Act, and other industry regulations Financial Knowledge: Cost, revenue, and cash management Data and financial analytics Primary Responsibilities & Duties Contract and Rate Negotiations: Draft Service Level Agreements (SLAs) Ensure compliance with customer contracts Monitor contract expiry dates and manage renewals Negotiate annual rate increases Business Development: Understand market and customer needs Grow the existing customer base Offer value-added services Implement ancillary services Revenue Growth & Yield Management: Develop pricing strategies for optimal yield Identify and implement new service offerings Set and achieve revenue targets Customer Retention & Acquisition: Maintain professional relationships with clients Resolve customer complaints efficiently Market Opportunities & Threats: Identify new business opportunities and threats Conduct competitor and market analyses Develop strategies to mitigate risks Financial Management: Plan and coordinate the annual budget Manage operational expenses to meet financial targets Identify cost-saving opportunities Audits & Regulatory Compliance: Ensure adherence to aviation and industry regulations Conduct audits and implement corrective actions Stakeholder Engagement: Collaborate with stakeholders for operational alignment Monitor Service Level Agreements (SLAs) Conduct customer satisfaction surveys Technology Development: Improve system efficiencies and customer service Introduce new technologies to enhance services National Management & Reporting: Compile regular reports on customer satisfaction, growth, and profitability Operational Planning: Ensure effective communication and coordination with operations Monitor and improve existing policies and procedures People Management: Ensure compliance with labor laws and company policies Assess and manage staffing needs Mentor and coach employees for professional growth Participate in recruitment processes

Location: Johannesburg, ZA

Posted Date: 4/5/2025