Service planning administrator

Are you a Service Administrator based in Sheffield looking for a new opportunity to ensure that the team of engineers are all organised, meeting deadlines and customer expectations? This position is a key to the team and a main point of contact for the field based engineers as well as customers. In return you will receive a salary of £25,000-£30,000, 25 Days holiday plus bank holidays and sick pay, Healthcare and so much more. Responsibilities for the Service Administrator Handling customer call-outs, logging emergencies, and updating on arrival times, delays, and job completion via phone and email. Ordering materials and equipment from suppliers, managing collections, and ensuring timely deliveries. Confirming job completion in the system for invoicing and following up on purchase order numbers. Authorising supplier invoices and ensuring cost-efficient service planning. Managing customer queries by phone, delivering excellent service.Requirements for the Service Administrator Strong customer service skills. Service Administrator or similar who has worked for an engineering, field base or manufacturing company Excellent at workload management, prioritisation, and organisation. Proficient in various IT systems and customer-specific platforms. Knowledge of CRM, portals, and invoicing systems.Salary and benefits for the Service Administrator Salary of up to £30,000 25 Days holiday plus bank holidays Healthcare plan Pension scheme Sick pay

Location: UK, GB

Posted Date: 4/4/2025