Software & End-User Support

What You'll Do: Provide end-user IT software support Respond to support requests via email, helpdesk system, and phone Maintain and publish supporting documentation on IT systems Deliver basic software training (MS Office, iManage, CMS) Assist with MS Office, iManage/Worksite, and other application queries Ensure compliance with company and legal IT standards Support meeting room and Teams connections (Calendar management) Provide IT software support at our Cape Town & Stellenbosch offices, with occasional remote support for other locations What You Need: Grade 12 qualification 1-2 years of experience in IT support or customer service Strong knowledge of Windows 11 and MS Office (Word, Excel - Intermediate level) Experience assisting end users with software-related issues Previous training experience is an advantage Good problem-solving and diagnostic skills Knowledge of iManage/Filesite is a plus Vehicle and valid licence- can discuss.

Location: Cape Town Region, ZA

Posted Date: 4/3/2025