Assistant General Manager - Plettenberg Bay

our client a well-established Hotel chain is seeking an experienced Assistant General Manager from the hotel industry with a strong background in managing 4- to 5-star properties. The ideal candidate must have proven experience overseeing the full operations of an entire property, ensuring efficiency, profitability, and an outstanding guest experience. A very strong food & beverage background is essential, along with expertise in financial oversight, team leadership, and cost management. Key Responsibilities (not limited to): Property & Operations Management: Must have previously managed an entire hotel property (Non-negotiable). Oversee all day-to-day hotel operations, ensuring smooth management across all departments. Implement and maintain systems and procedures to enhance efficiency and guest satisfaction. Maintain the highest standards in service, presentation, and overall guest experience. Ensure compliance with health, safety, and hygiene regulations. Financial & Administrative Oversight: Monitor and manage budgets, cost control, and revenue streams. Oversee stock control, procurement, and supplier negotiations. Ensure proper administration, inventory management, and financial reporting. Food & Beverage Expertise: Must have very strong F&B experience, overseeing restaurant and bar operations. Manage menu planning, costing, and service standards to drive profitability. Ensure an exceptional guest dining experience through attention to detail and quality control. Leadership & Team Management: Lead, train, and motivate staff across various departments to maintain high performance. Foster a positive and professional work environment that encourages staff retention. Be hands-on and actively involved in guest relations, team leadership, and service delivery. Requirements: Must come from the hotel industry and have experience in a 4- to 5-star property. Must have previously managed an entire property (Non-negotiable). Minimum 2 years of experience in a similar Assistant General Manager position. Must have own vehicle. Strong references required Candidates with a history of short-term roles will not be considered. Proven ability to lead, motivate, and develop teams. Strong financial, administrative, and cost management skills. Warm, hospitable personality with a guest-first approach. Strong attention to detail and ability to multitask.

Location: Plettenberg Bay, ZA

Posted Date: 4/3/2025