Victrix Systems & Labs - MS Dynamics 365 Customer Insights Engineer

D365 Customer Insights (Data and Journeys) Job type : Remote Job Description : - Need a consultant on below who can walk through the deck with the client - 9 years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration. - In-depth understanding of data unification, segmentation, and profile creation within CI-Data. - Proficiency in data integration with CI-Data using connectors, API calls, and custom ETL pipelines. - Hands-on experience with Power Platform tools, including Power Automate, Power Apps, and Dataverse. - Strong skills in JavaScript, Power FX, or other scripting languages used for CI customization and plug-in development. - Lead and implement technical solutions within D365 CI Data and Journeys to meet client requirements. - Design and configure CI data unification, ingestion pipelines, and segmentation models to create comprehensive customer profiles. - Develop, test, and deploy customizations, workflows, and plugins to enhance CI functionality. - Troubleshoot and resolve technical issues within CI-Data and CI-Journeys environments, focusing on data integrity, performance, and system stability. - Proven track record in customer journey mapping, marketing automation, and campaign management. - Understanding of marketing and customer experience principles and how they apply to customer engagement within CI-Journeys. - Strong analytical and problem-solving skills, with experience using CI data analytics to drive business insights. - Excellent written and verbal communication skills for liaising with stakeholders and clients (ref:hirist.tech)

Location: in, IN

Posted Date: 3/14/2025