Network Facilities Manager – NSW/ACT

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. About Us: Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions. The Role: You will be responsible for the delivery of the Facilities Team’s services to operate and maintain the allocated portfolio, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures and processes. It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk. Responsibilities include but not limited to: Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works Responsible for the delivery of customer and property services to a portfolio of buildings Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio Ensure compliance with regulations / requirements of client contract and all facilities procedures Manage administration and organisation of information for analysis and presentation to senior management team Assist with any duties as assigned by the Facilities leadership team on an as needs basis Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account team. Understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible What you will bring Prior experience in facilities, property management, hospitality or related field preferred Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous Experience in front and back office processes is required with strong administration skills, preferably in the FM space Strong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement As there is a requirement to travel to sites across the allocated portfolio, a current and valid Driver’s Licence must be held. What to expect from us: As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT, people with disability and people of all age, religions, and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location: The Rocks, AU

Posted Date: 3/1/2025