Regional Operations Manager

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential. As the UK’s leading university access organisation , our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years. We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our centres in the North East, currently Gateshead, Hartlepool, Newcastle and Middlesbrough. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions. The role at a glance Contract: This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates. Start date: May 2025 (or as otherwise agreed) Working hours Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30 We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. Location The role would be based at one of Into University centres in Gateshead or Middlesbrough. The role requires frequent travel in your region (usually within the day), journey times can be 1 hour. Intermittent travel out of the area is also required e.g. to London, this may include occasional overnight stays. Salary £40,000 Pro rata for part-time candidate. Annual leave Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) 3 closure days (two in December and one in July) additional length of service entitlement (one day per year of service, up to 5 days) Staff benefits Employer pension contributions of 6% (and up to 8% after two years) Year round ‘early finish’ Fridays at 4.30pm Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year Employee Assistance Programme including access to wellbeing and legal support Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments Interest-free new starter loans of up to £1,000 Cycle to Work Scheme and Travelcard Loan Scheme Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances Staff in FOCUS – rewards, competitions and prizes across the year Application deadline - 9am Wednesday 12th March 2025 Interview day (in-person) - Tuesday 18th March 2025. Please make sure you are available on this date.

Location: Middlesbrough, GB

Posted Date: 2/25/2025