Administration Assistant (Grade 3)

Who You Are You are a detail-oriented and organised individual with a customer-focused mindset. You possess a commitment to providing high-quality service and adhere to confidentiality and non-discriminatory practices. You are flexible, willing to work from different locations, and possess a strong understanding of document management processes. You are committed to continuous learning and up-to-date knowledge in your field. What the job involves This position requires providing a comprehensive document management service, including handling and sorting incoming mail, the receipt and dispatch of outgoing mail, and the processing of applications, emails, and data imports per customer requests. You will ensure adherence to performance indicators and service level agreements (SLAs). Responsibilities include scanning, storing, and indexing documents, operating equipment, and ensuring process efficiency. You will maintain high levels of confidentiality, manage cheque processing, and report equipment faults. Your role involves delivering top-tier professional service, contributing to equal opportunities, fulfilling duties effectively, and adapting to an evolving workload that may require work at different locations. Skills Document management proficiency Excellent organisational skills Attention to detail Commitment to customer service excellence Ability to operate office equipment Strong communication skills Flexibility and adaptability Understanding of SLAs and KPIs Confidentiality and integrity Ability to lift, carry, sort, and deliver documents

Location: Low Hill, GB

Posted Date: 2/25/2025