Desk-Side Services Engineer

5 years experience in deskside/onsite support, troubleshooting desktop hardware, software, and networking issues, including Microsoft OS (Win 7/10) and MS Office . Expertise in Audio/Video equipment , conference room setups , and network/datacenter support (hands-on). Strong experience with Active Directory , Exchange user account management, and remote desktop tools (SMS, Bomgar, WebEx, etc.). A Certified or equivalent, with strong customer service and communication skills . Proficient in ITSM tools (e.g., ServiceNow) and basic MS Project and Visio knowledge.

Location: Newcastle Upon Tyne, GB

Posted Date: 2/25/2025