Taskmaster

Customer Experience Executive

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Job Location

St. Martins, United Kingdom

Job Description

Customer Experience Executive Taskmaster are currently looking to recruit a Customer Experience Executive to join the team of our client based within Stamford. In your capacity as Customer Experience Executive you will be responsible for nurturing customer accounts, and for identifying and developing opportunities for growth. Another smaller aspect of the role will be to provide periodic support for the sales admin team during peak times. Your Responsibilities: Extract and analyse reports to identify whether customer accounts are growing, stable or slipping, reporting back to the sales rep/s. Analyse product categories that key accounts do and do not currently purchase, and feed this data back to the sales rep/s with insights on what product spaces represent areas for growth. Deliver on a given quota of telephone calls daily to engage with key accounts, demonstrate our passion and proactively make them feel valued, and book face to face meetings for the sales rep/s as appropriate. Support the sales admin team during peak times, as required. Skills and experience: You will embody and demonstrate our Core Values at all times. You will need to be confident and thrive in a role that includes significant telephone time on a daily basis. Customers will appreciate your engaging personality, warmth of character and positive attitude. As well as being hungry to identify and exploit growth opportunities you will also respond well to daily KPIs and accountability to your team leader. You will have a high standard of cleanliness, presentability and modesty of dress, punctuality, honesty, excellent listening and communication skills, clean language at all times, and be able to thrive in a warm but strong work-ethos environment. Hours: Monday to Friday: 8:30am to 5:00pm Pay rate: £13.00PH Please apply for full details. Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy ADZN1_UKTJ

Location: St. Martins, GB

Posted Date: 2/24/2025
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Taskmaster

Posted

February 24, 2025
UID: 5015689015

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