Commercial Claims Handler

Job title: Commercial Claims Handlers Salary: £38,000 Location: Hertfordshire OVERVIEW We are seeking two motivated and organised Commercial Claims Handlers to join an established insurance brokerage in Hertfordshire. The successful candidate will be responsible for managing a variety of commercial broker claims including commercial property, high net worth, liability, motor fleet, and professional indemnity claims. Theft, water damage and BI claims experience is also very useful. This role requires a strong understanding of claims management systems and excellent communication skills to liaise with a diverse range of stakeholders. RESPONSIBILITIES Review and investigate commercial claims, ensuring accuracy and completeness of information. Communicate with clients, brokers, and other relevant parties to gather necessary information for claims processing. Oversee the entire claims handling process, from initial reporting to final settlement or denial. Provide exceptional customer service and support to all stakeholders involved in the claims process. Collaborate with internal teams to ensure efficient and effective claims management. Stay updated on industry trends and regulations related to commercial claims handling. QUALIFICATIONS Proven experience in commercial claims handling Familiarity with various claims management systems and software. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Detail-oriented and organized approach to claim documentation and processing. Knowledge of industry regulations and best practices in commercial claims management. DAY-TO-DAY Reviewing and assessing new commercial claims received. Liaising with clients and other relevant parties to gather necessary claim information. Inputting and maintaining accurate claim data in the claims management system. Collaborating with internal teams to ensure timely and accurate claims processing. Providing regular updates to stakeholders on the status of claims and any relevant developments. If you have the relevant experience or know someone that does please contact us now on or email us at

Location: Hertfordshire, GB

Posted Date: 2/24/2025