Customer Service Advisor

I am seeking a Customer Service Advisor for our major client in Newcastle Upon Tyne, UK. Please find below the job details: Title Customer Service Advisor (work from office) Client: UK High Street Bank Location Newcastle NE27 0BY, Cobalt Business Park Hours 7.5 hours a day, 37.5 hours per week (Candidate needs to be flexible for shifts and week offs) Pay £22.3 to £23.5 a year Please find below the responsibilities: Responsible for answering the calls for Banking Service, training will be there for 2-3 weeks. Answers contacts promptly and professionally. Log/Validate all contacts on the provided case/call logging system. Resolve customer queries using the relevant tools and systems. Manage end-to-end all contacts logged, providing regular updates to customers on ticket status.

Location: Newcastle Upon Tyne, GB

Posted Date: 2/24/2025