ServiceNow Architect (Telecoms)

ServiceNow Architect (Telecoms) Newbury (Hybrid) 6 Month Contract £500/day (Outside IR35) ServiceNow Architect need with strong Telecoms industry experience. 6 Month Rolling Contract based in Newbury (Berkshire) on a hybrid remote basis. A chance to work with an established global IT, Digital and Network Services Consultancy for an end client in the Telecoms domain. Working on a hybrid remote basis – 3 days/week on site in Newbury and 2 days/week working from home (WFH). Outside IR35. Start ASAP in February 2025. ServiceNow design, implementation, administration, support upgrades. In-depth experience of working with ServiceNow glide objects -eg- GlideRecords, GlideAjax, GlideSystem, GlideAggregate. Creating modifying ServiceNow toolset components including: CSM, ITSM, ITAM, ITOM, IRM, CMDB. Enhancements to client ServiceNow platform, including changes to the user interface, system properties, foundation data workflows. Strong functional and technical knowledge of ServiceNow including ServiceNow platform navigation, administration, configuration, and scripting. Implementing ITSM tools including proven experience with: Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management other ITIL process areas. Rollout of new ServiceNow applications modules, identify system deficiencies and recommend solutions to clients. System integration experience using Web Services and other web-based technologies -eg- XML, HTML, AJAX, CSS, HTTP, REST, SOAP. IT Service Management (ITSM) practices and ITIL experience. Advantageous Skills: Agile/Scrum methods, Cloud, SaaS.

Location: Newbury, GB

Posted Date: 2/23/2025