System Administrator II - Jamf Pro

Position Overview : The JAMF II role involves providing support that encompasses Server Management and Upgrades (On-Prem), Application packaging and deployment, along with hands-on experience in both On-Prem and On-Cloud JAMF instances. Key Responsibilities : - Provide JAMF Administrator support, including Server Management and Upgrades (On-Prem). - Gain hands-on experience with both On-Prem and On-Cloud JAMF instances. - Manage macOS upgrades through scripting and imaging. - Handle application packaging and deployment. - Oversee patch management. - Replicate Distribution Points. - Generate reports using custom queries. - Demonstrate an advanced understanding of Patch Management and the creation/implementation of policies. - Create custom Mac policies based on client requirements. - Manage and deploy VPN applications using customized policies and injected server details. - Oversee the management and deployment of security software through customized policies. - Integrate MS Intune/Conditional Access. - Possess an advanced understanding of configuration profiles, including PPPC, custom profiles for security applications, and enterprise Wi-Fi. - Have knowledge of bash scripting. - Display extensive experience with macOS and iOS devices. - Manage and implement Apple Business Manager (DEP/VPP). - Facilitate the Automated Device Enrollment process. - Handle Extension Attributes and the pre-stage enrollment process. - Create smart groups using custom queries and static groups. - Knowledge of JAMF Connect and JAMF Protect implementation and management is a plus. - Demonstrate the ability to multitask and meet deadlines. - Be flexible in working across different time zones. - Collaborate effectively with teams across various time zones and cultures. - Troubleshoot various operating systems effectively. - Provide user support through various communication methods (phone, email, instant messaging). - Manage incidents, track issues, and provide solutions related to the engineered solution. - Design and implement enterprise solutions for clients, including server support. - Offer recommendations for automation and modern endpoint management strategies. - Assist in managing the client computing environment, including design, implementation, customization, and build processes. Soft Skills : - Excellent communication and interpersonal skills. - Strong analytical and problem-solving capabilities, with a keen attention to detail. - Ability to excel in a fast-paced, dynamic environment while effectively managing multiple priorities. Qualifications : - Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience). - At least 3 years of relevant experience (ref:hirist.tech)

Location: delhi, IN

Posted Date: 2/23/2025