RECEPTIONIST

Clark James Recruitment are working with a highly professional Financial Services business. Due to continued expansion our client is looking to appoint an experienced Receptionist to join the business. Role Full time office-based role (Monday – Friday, 8.00am – 4.30pm). The Receptionist will serve as the first point of contact for visitors and clients at our St Albans office, ensuring a professional, friendly, and welcoming experience that reflects the company’s values and positive image. The role also involves supporting the office team with a range of administrative tasks to maintain smooth day-to-day operations. Front-of-House Duties. Greet visitors, clients, and employees with a professional and friendly demeanour. Ensure a warm and professional welcome by preparing refreshments and escorting clients to meeting rooms. Answer and direct phone calls, taking accurate messages when necessary. Manage the reception area to ensure it remains tidy, organised, and welcoming at all times. Handle all incoming and outgoing mail and deliveries, ensuring timely distribution to the relevant departments. Ensure timely and comprehensive handling of all new leads received for marketing purposes, including data management, follow-up, and integration into the marketing pipeline. Process and scan all incoming post daily per standard process. Monitor centralised inboxes and distribute correspondence accordingly. Maintain office supplies, ensuring stock levels are monitored and replenished. Coordinate meeting room bookings and prepare rooms as required. Assist with scheduling, printing, scanning, and filing documents. Provide basic support for ad hoc administrative tasks as directed by team members. Ensure clients and visitors have a positive experience by addressing queries and requests promptly. Liaise with relevant departments to ensure client needs are met efficiently. Support the onboarding process for visitors, including providing security passes or Wi-Fi access where needed. Candidate Excellent interpersonal and communication skills. Strong organisational and administrative skills with the ability to multitask. Proficient in Microsoft Office Suite (Outlook, Word, Excel) and general office equipment. Attention to detail and a proactive approach to problem-solving. Friendly, approachable, and professional demeanour. Reliable and punctual, ensuring consistent office coverage during working hours. A strong focus on delivering excellent customer service

Location: St. Albans, GB

Posted Date: 2/22/2025