IT Service Engineer

IT Service Engineer (Media Services) Are you passionate about IT support and delivering exceptional service? SUNY Broome Community College is seeking qualified applicants for an IT Service Engineer to join our dynamic team. Reporting to the Chief Information Officer, this role involves triaging technical issues, managing endpoint configurations, supporting AV systems, and maintaining a seamless balance between usability and security. Responsibilities include, but are not limited to: Provide advanced support for Windows, MacOS, and virtual environments. Design, maintain, and troubleshoot AV systems across campus. Collaborate on IT projects, policy development, and cross-functional communication. Ensure timely resolution of technical incidents and maintain compliance standards. Requirements: An Associate's degree in Computer Science, IT, or a related field, with 5 years of full-time IT experience is required. A Bachelor's degree in Computer Science, IT, or a related field is preferred. Experience in academic IT environments, and certifications like ITIL or ISO 27001 is preferred. Additional Information: The annual salary for this position is $63,548. Offers of employment will be conditional based upon the results of a satisfactory, required pre-employment Standard Background Check. SUNY Broome Community College is an affirmative action and equal opportunity employer with a strong commitment to enhancing the diversity and inclusion of the campus community and curriculum. The institution is committed to promoting an environment of equity, inclusion, and respect for others. SUNY BCC is committed to the diversity of its community. Women, minorities, veterans, individuals with disabilities, and members of underrepresented groups are encouraged to apply. Affirmative Action/Equal Opportunity Employer. Application Instructions: For best consideration, application materials must be received no later than Friday, February 14, 2025. SUNY Broome will continue to review applications until filled. Please submit a letter of interest, resume, and the name, address, and phone number of three (3) references to: URL: www1.sunybroome.edu/about/employment/

Location: Park Terrace, NY, US

Posted Date: 2/5/2025