Telephone Collections Agent

Salary Details: Up to £26,000 with performance based bonus. Steel Cactus Recruitment are recruiting for a Telephone Collections Agent for our client based in Sheffield S6. This is a permanent opportunity working for a well-established business that works alongside some of the largest retail, banking and commercial businesses in the UK to help recover overdue debts and arrange payment solutions. Job Type: Permanent Salary: up to £26,000 monthly bonus based on your performance Shift Pattern: 37.5hours a week Monday to Friday shift times between 8am to 8pm. Duties will include: • Managing inbound and outbound telephone calls from businesses and individuals to recover outstanding debts. • Handling difficult conversations remaining sensitive and professional at all times. • Keeping systems up to date and accurate at all times as per the conversations had. • Following strict processes and guidelines in regards to debt collection. • Striving to achieve targets individual and as a team. The ideal candidate: • Previous experience of working in a call centre or credit control type role is essential. • Great communication skills both verbally and written. • The ability to strive towards targets – earning more money based on your achievements. • Strong IT skills with the ability to quickly pick up new systems and databases. • Strong problem solving abilities. If the above role sounds like something of interest please apply and a member of the team will give you a call. Skills Required Target Driven Exceptional Communication Skills Great Problem Solving Skills Previous expereince in a call centre or credit control environment

Location: Grenoside, GB

Posted Date: 2/3/2025