Housing Outreach Worker (Hybrid Working)

HOUSING OUTREACH WORKER – HYBRID WORKING LOCATION: Leicester (and surrounding areas) SALARY: £15.78 per hour PAYE £2.29 per hour holiday pay HOURS: 35 hours per week (Mon-Fri) START DATE: ASAP DURATION: Temporary (4 months with potential for longer opportunities) Overview: This role involves supporting vulnerable tenants with a variety of complex needs. Covering a patch of properties predominantly in Leicester (with some work across Birmingham, Northamptonshire and Warwickshire), and working from home between/after visits. You will work closely with the Regional Housing Officers to provide greater contact and support to our tenants, to enable them to maintain their tenancies. We are looking for a communicative, well-organized individual to work this wide geographical area. In the role you will be making a difference daily to improving the lives and outcomes of our tenants. The role of Housing Outreach Worker will include: Providing effective tenancy and resident management in line with policies and procedures. Dealing with anti-social behaviour, tenancy changes and supporting tenants to maintain their tenancies. Developing, building and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services. Playing a key role in helping our tenants maintain their tenancy Ensuring fire safety and water safety remedial actions are completed & assisting regional housing officers with annual visits About the candidate: If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people’s lives, then we want to hear from you, you will also be: An excellent communicator Able to build excellent relationship with customers and colleagues Highly competent with Microsoft Office Highly competent with Open Housing or a similar data base Full UK driving license and access to a car. For further information on this position please apply here or send your CV to (url removed)

Location: Humberstone, GB

Posted Date: 2/2/2025