Assistant Director, Engagement

About the NDIS Quality and Safeguards Commission The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under the Public Governance, Performance and Accountability Act 2013. Complaints and Engagement Division The Complaints and Engagement Division supports better outcomes for participants and is committed to upholding the rights of NDIS participants, to elevate quality and safety and enable consumer independence. The Complaints and Engagement Division comprises the Complaints and Incidents Branch and the Communications, Education and Engagement Branch. Communications, Education and Engagement Branch The Communications, Education and Engagement Branch ensures NDIS Commission messaging is coordinated, coherent and consistent and highlights rich shared stories, which underpin a culture of inclusion. We create compelling co-designed content and use a variety of methods to engage with a wide variety of stakeholders, including participants, providers, workers, advocates and NDIS Commission employees. Our primary goal is to uplift the capability of the disability sector by increasing awareness of the rights of participants and the obligations of providers and workers. The key duties of the position include: An exciting new role awaits The NDIS Commission is undergoing a period of exciting transformation. If you are forward thinking, self-motivated, resilient, and adept at building relationships in a complex and fast paced environment, we welcome you to explore the NDIS Commission as your next challenge. This process may be used to fill positions across the Communications, Education and Engagement Branch. The Assistant Director, Engagement is responsible for leading and supporting the strategic and operational functions of the Engagement team for the NDIS Quality and Safeguards Commission including building and maintaining relationships with internal and external stakeholders. Key Duties of the role Build and lead teams, coach and mentor staff to elicit high performance, manage staff performance Engage and collaborate with internal and external stakeholders to identify and optimise opportunities, facilitate cooperation and achieve engagement outcomes for the NDIS Commission to ultimately benefit people with disability Lead an engagement across the Commission to ensure two-way engagement with all stakeholder groups that is aligned with the NDIS Commission Engagement Principles. Provide strategic direction in the planning, resourcing, reporting and evaluation of engagement activities including stakeholder event management Eligibility Capability of our ideal candidate Has a positive and contemporary attitude to people with disability Leads and manages a team to achieve objectives with a focus on safety, staff wellbeing and high performance Thinks strategically and analytically and utilises sound judgement to solve complex and sensitive problems Analyses information critically and objectively to complex and sensitive issues Cultivates a range of stakeholder relationships to facilitate cooperation Getting to know the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission The NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community. As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and safe supports or services, including those received under the National Disability Insurance Scheme (NDIS). The NDIS Commission encourage applications from people with disabilities, LGBTQIA people, women and people with diverse linguistic and cultural backgrounds. The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery. The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.

Location: Perth CBD, AU

Posted Date: 2/1/2025