Onboarding Team Lead, People Branch

The Onboarding & Internal Movements team works closely with business areas within the AEC to offer guidance and support for new employee onboarding, internal staff movements, contract management, ticket creation, job circumstance changes, and the initiation of police checks. In this role, you will be part of a high performing, driven and collaborative team, committed to deliver high-quality services and outcomes that supports the AEC in its day-to-day onboarding activities. You will also have the opportunity to engage with stakeholders at all levels in the agency and contribute towards agency-wide projects, while proactively engaging with system improvements and legislative changes. As the Onboarding Team Lead you will be supporting the Assistant Director, Onboarding in the day-to-day management of matters relating to onboarding APS staff, within the Employee Relations and Operations Section of the People Branch. The key duties of the position include: In this role, you will be responsible for the supervision of a highly motivated team in the management of BAU and surge onboarding operations. You will also contribute to the development and implementation of multiple projects to support the modernisation of onboarding functions, coordinating team members and enabling areas for the enhancement of practices and procedures. This is a fantastic opportunity to work in a key role in the People Branch to build on your leadership skills while contributing directly to the outcomes of the agency. Key position responsibilities: Provide advice, guidance, and support on complex and sensitive matters related to onboarding and employee movements. Ensuring compliance with the Public Service Act 1999 (Cth), the Public Service Regulations 2023 (Cth), and the Australian Public Service Commissioner’s Directions 2022 (Cth). Supervise a team focusing on delivering outstanding results while developing team members, enhancing skills, and fostering career advancement. Communicate and make decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures. Efficiently manage the team workloads including peak periods, overseeing ticketing workflows, while providing exceptional communication and customer service. Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals. Provide specialist advice, guidance and reporting on team functional responsibilities. Contribute to doctrine, election preparation and delivery activities in accordance with the election readiness framework, according to individual accountabilities and responsibilities. Perform additional duties or assume responsibility of functions as directed by leadership from time to time. To excel you’ll have: Proven ability to supervise a team to ensure high quality outputs, including the development of team members, building team capability and encouraging career development. Excellent interpersonal skills, oral and written communication skills including the ability to respond to complex queries, providing advice and interpretation to stakeholders regarding AEC and public sector recruitment policy and legislation. Demonstrated ability to actively participate in decision-making processes regarding the improvement of processes and procedures, including setting tasks, priorities, and allocation of resources. Ability to review and develop appropriate documentation and communication while adhering to policy and legislation, with excellent attention to detail and strong quality assurance skills (including writing, editing, proof reading). Demonstrated ability to manage competing priorities across a number of different programs and projects within tight timeframes and in line with legislative requirements. Eligibility AEC employees must be Australian citizens. Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered. Applicants are required to consent to, undergo, obtain and maintain a character clearance. Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role Getting to know the Australian Electoral Commission The Australian Electoral Commission (AEC) is at the heart of Australian democracy. The AEC is responsible for conducting federal elections and referendums, maintaining the Commonwealth electoral roll and making sure the Australian public is informed about all electoral matters. Our goal is to see that all eligible Australians actively participate in our democracy. The AEC values of electoral integrity through quality, agility and professionalism drive strategic and corporate planning and assist in organising the agency in a way that will effectively deliver the business into the future. The AEC is an equal opportunity employer which upholds the APS employment principles and actively encourages a diverse and inclusive workplace. The AEC’s statutory functions in relation to the conduct of elections and referendums require that the AEC and its employees must be, and must be seen to be, impartial and politically neutral. As a result, the AEC Enterprise Agreement and Political Neutrality Policy state that it is an inherent requirement of AEC employment that employees, and prospective employees, are not publicly active in any political affairs and do not publicly engage in such activities. This includes advocating any issues associated with a referendum. Should a prospective employee fail to meet this inherent requirement, they will be ineligible for employment with the AEC.

Location: Barton, AU

Posted Date: 2/1/2025