Customer Banking Specialist - Belconnen

We are seeking enthusiastic customer service professional to join our Belconnen branch team Please note that rosters are predetermined. Before applying please ensure you are available to cover one of the following rosters: 25 hours per week Monday: 9.15am - 2.15pm Tuesday: 9.15am - 4.15pm Wednesday: 12.00pm - 4.30pm Thursday: 12.00pm - 4.30pm Friday: 12.00pm - 4.30pm See yourself in our team As the Customer Banking Specialist in our Belconnen Branch, you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice Support customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit products Complete Financial Health Checks to assess customers’ financial needs and identify any changes Provide options for the customer through education & demonstration of our in-branch technology and digital banking options Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture We’re interested in hearing from people who have Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality Excellent communication skills & the ability to articulate financial terms in a clear way The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers If this role matches your experience and career goals, apply today If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 07/02/2025

Location: Barton, AU

Posted Date: 2/1/2025