Field Service Team Leader

Role Overview In this role of Field Services Team Leader, you will lead and develop a team of installers and technicians responsible for supporting positioning systems and delivering exceptional customer service. You’ll work closely with our regional and national teams to drive business growth across Western Australia. From tactical planning to performance coaching, you’ll play a key role in maintaining our reputation for expertise, experience, efficiency, and quality. Key Responsibilities: Lead and coach your team to deliver top-notch service, maintain a safe working environment, and ensure continuous improvement. Drive business growth by expanding Aptella’s service offerings and identifying new opportunities in the market. Collaborate with leadership to develop and execute a strategy for Aptella’s future, ensuring alignment with company goals. Use your technical skills to troubleshoot, problem-solve, and ensure all service work is completed to a high standard. Take ownership of D365 system enhancements and train your team to maximise system utilisation. About You: Strong leadership experience in managing remote teams and field services. Proven problem-solving skills and experience in customer-facing roles. Desirable experience in survey, machine control, auto electrical, or design/engineering. Willingness to travel and work remotely, with a commitment to leading your team by example. Why Choose Aptella? At Aptella, we’re not just a workplace—we’re a vibrant community that thrives on collaboration, innovation, and inclusivity. Our team is driven by a shared passion, reflected in an impressive 82% employee engagement rate. Together, we tackle challenges and shape the future of our industries. We have been recognised as TAFE Queensland’s Apprentice Employer of the Year and our national Field Apprenticeship Program stands out for its innovative approach to developing the next generation of technicians. This award reflects our deep commitment to ongoing learning & development, future skill-building and empowering our employees in the Civil Construction, Mining, and Geospatial Fields. At Aptella, you’ll be surrounded by cutting-edge technology and talented colleagues who motivate and inspire you. We foster an environment where diverse ideas thrive, and creativity is celebrated. With a competitive reward structure, continuous learning opportunities, career progression, flexible working arrangements, and generous parental leave, we’re dedicated to your professional growth and well-being. If you’re passionate about excellence and ready to make a real difference in your career, Aptella is where you belong. We are proud to be an equal-opportunity employer, embracing diversity in all its forms. We welcome all qualified candidates to apply and bring their unique perspectives to our dynamic team.

Location: Perth CBD, AU

Posted Date: 2/1/2025