Senior Director National Operations

Group and Team Overview The Regulatory Operations Group (ROG) has responsibility for achieving safer and healthier workplaces within its jurisdiction. As an effective national regulator, it does this by promoting continuous improvements in work health and safety practices and national/international monitoring and compliance as well as enforcement activities under the Work Health and Safety Act 2011 (WHS Act). The National Operations team is responsible for supporting the objectives of Comcare and the Regulatory Operations Group to be a nationally consistent, risk-based WHS regulator by ensuring the delivery of effective, consistent and targeted national regulatory operations to organisations within the Comcare Scheme. Seven Directors lead the Groups oversight of national/international compliance and enforcement activities under the WHS Act including Six Regional Directors who manage regional operations teams across Australia and a Director who manages WHS investigation, family liaison and WHS undertaking compliance activities nationally. The team has centralised oversight of WHS Investigations and investigation procedures and capability. The team will assist with the coordination of Regulatory Work Activity Planning Model (RWAPM) programs and regional engagement plans on behalf of Regulatory Operations Group. The key duties of the position include: The Senior Director, National Operations leads multifaceted geographically diverse teams and ensures the delivery of high quality, consistent and effective regulatory operations that are national and international in nature and often politically sensitive, under the WHS Act, WHS Regulations and Comcare regulatory policy and guidelines. The Senior Director, National Operations oversees the conduct of complex WHS investigations including making decisions on the escalation and de-escalation of matters to/ from investigation. The Senior Director, National Operations provides high quality regulatory advice, analysis and assurance to the Comcare Executive including on the referral of investigations to the Commonwealth Department of Public Prosecutions. The role oversees the National Investigation and Oversight team and the six Regional Operations teams within Regulatory Operations Group (ROG) and reports directly to the General Manager, ROG. The Senior Director, National Operations demonstrates strategic leadership capability, superior people management skills and an ability to achieve organisational objectives through leading, contributing and collaborating with relevant internal and external stakeholders. The Senior Director, National Operations has a demonstrated extensive understanding or an ability to quickly gain this knowledge of WHS legislation and regulation. The Senior Director’s key areas of focus will be to: Oversee Comcare’s WHS regulatory compliance activities with national/international implications and/or reach in accordance with Comcare’s Compliance and Enforcement Policy Ensure national consistency in regulatory operational delivery across regions while overseeing and identifying emerging WHS risks Deliver an integrated program of compliance activities, using a contemporary risk-based approach, to target WHS issues or entities within the jurisdiction that pose the most significant risk to health and safety of workers and Collaborate with stakeholders within Comcare and across the jurisdiction including the Minister’s office, the Department of Employment and Workplace Relations, workers and their representatives (Unions), State and Territory WHS jurisdictions and national employers. Primary Responsibilities Develop and maintain an extensive understanding of Comcare's and ROG’s responsibilities, strategic objectives and operational outcomes, including how the agency impacts the wider political and community context. Oversee the conduct of complex WHS investigations including making decisions on the escalation and de-escalation of matters to/ from investigation. Provide high quality regulatory advice, analysis and assurance to the Comcare Executive including on the referral of investigations to the Commonwealth Department of Public Prosecutions. Oversee the delivery of Comcare’s family support framework and activities including the engagement with families impacted by a workplace fatality in the Comcare jurisdiction. Oversee the effective management, compliance monitoring and reporting on work health and safety undertaking activities. Direct the delivery of consistent and effective regulatory practices in Comcare’s jurisdiction. Design, implement and manage appropriate regulatory responses to complex regulatory issues. Design and implement effective national compliance and enforcement programs that are risk-based and intelligence-led. Identify emerging national/international WHS regulatory risks and develop regulatory strategies to respond to these. Lead and promote the value of good governance in a regulatory environment. Build robust and productive stakeholder relationships through modelling and encouraging collaboration and engagement. Lead regional regulatory teams to deliver high quality effective regulatory interventions in compliance with Comcare’s regulatory policies and procedures. Oversee the management of Comcare’s regional offices ensuring effective line-of-sight of key regulatory matters through clear, succinct, timely and pragmatic reporting (verbal and written). Create and foster a culture of excellence, high performance and continuous improvement to inspire achievement, teamwork and integrity. Model positive leadership to facilitate forward thinking, creativity and innovative solutions, while championing and implementing leadership, learning and development initiatives to contribute to internal succession planning, greater employee engagement and retention. Model effective people management and development strategies across the team to build staff capability. Develop, coach and mentor staff to build capability, commitment to shared goals and promote industry best practice. Lead and exemplify a healthy and safe working environment, modelling and promoting ethical behaviour and practices consistent with the APS Code of Conduct and APS Values. Mandatory Experience Three plus years' leadership experience working in a regulatory, compliance, law enforcement, work health and safety and/or mental health environment. Eligibility Australian citizenship. Character clearance (Australian Criminal History Check). Employee Health Declaration. Six months probationary period for new engagements. Ability to obtain and maintain a Negative Vetting 1 Security Clearance. Specific Conditions: Some intra and interstate travel is required, including overnight absences Notes Opportunity to negotiate individual terms and conditions relating to remuneration in line with the Comcare Enterprise Agreement 2024-2027 to reflect the duties of this role. Getting to know the Comcare Comcare is the national authority for work health and safety, and workers’ compensation. We are a government regulator, workers’ compensation insurer, claims manager and scheme administrator. Through our role, we work with employees and other workers, employers, service providers and other organisations to: - minimise the impact of harm in the workplace - improve recovery at work and return to work - promote the health benefits of good work. We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes. We also provide expert advice and services to the Safety, Rehabilitation and Compensation Commission (SRCC), and Seafarers Safety, Rehabilitation and Compensation Authority (Seacare Authority).

Location: Perth CBD, AU

Posted Date: 2/1/2025