Business Development Manager - Mid-Market

The work we do mattersWe protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education. If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX. The Team Phriendly Phishing is an Australian-based company who provide security awareness and phishing simulation training solutions. We teach employees how to identify and respond to common, costly and difficult to detect security threats like:PhishingSpear-phishingRansomwareMalware and scamsOur training programs are measurable, scalable and can be used by anyone in your organisation regardless of technical expertise. The roleThis role covers the entire Country and would offer the right person the chance to build a sales pipeline covering all industries and states, for companies with between 250 to 1000 FTEs. Key Responsibilities (but not limited to):Develop and execute a strategic sales plan that assists in the expansion of the Phriendly Phishing customer base and achieves defined sales targets within Australia.Build strong and thorough understanding of customer needs and how our solutions can meet those needsRespond to customer requirements, including requests for quotes/proposals/tendersOwn your customers’ experience and journey, from solution & proposal, through to contract sign offBuild strong working relationships with the CyberCX Customer Sales team to enable them to also identify sales opportunities for the Phriendly Phishing product.Resolve escalated customer issues and customer complaints regarding post sales & serviceUtilise CRM tool to track and leverage customer information, ensuring standard processes during all sales stages and tailoring sales calls toward customer needs About you You are driven and achievement-oriented, you are focused on achieving your individual and team goals and enjoy working with others to deliver and bring a collaborative, enterprise mindset. Additionally, you also possess the following:IT, HR Tech or SaaS sales experience, with meaningful experience selling technology services or information security services to mid-market size clients (ideally, you’ve sold to companies with >100 up to 1000s of staff)A record of consistently meeting or exceeding targets and developing and executing on sales plansDemonstrated success winning new customers and growing your accountsSolution-selling and/or Challenger Sales experienceStrong negotiation skills and ability to work to achieve win-win outcomesStrong stakeholder engagement and communication skills with an ability to build credibility both internally and externally at all levelsImpeccable written and verbal communication skillsA high performing sales professional with a strong track recordThis role requires full working rights in Australia, without current or future sponsorship. Great advantages for great people A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working stylesAll the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each yearSalary packaging options (such as a novated car lease)Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aidersDiscounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and morePersonalised development planning, access to training and membership to industry organisationsEmployee interest groups and communities including a comprehensive Women in Cyber programA comprehensive reward and recognition program – with a special thank you every year on your anniversary Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience. We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually. Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.

Location: Middle Park, AU

Posted Date: 2/1/2025