Part-Time Guest Service Representative

About the role Kooii Apartments' is seeking a friendly and customer-focused Part-Time Guest Service Representative to join our team in Fortitude Valley, QLD. In this role, you will play a key part in delivering an exceptional guest experience at our modern and stylish serviced apartments. Working part-time, you will have the opportunity to develop your skills in front office and guest services within the hospitality industry. What you'll be doing Provide exceptional customer service to guests throughout their stay Assist with guest check-in and check-out processes Respond to guest enquiries and resolve any issues in a timely and professional manner Maintain high standards of cleanliness and presentation in the reception and common areas Liaise with other departments to ensure guest needs are met Perform other administrative duties as required What we're looking for Previous experience in a customer service or guest services role, preferably in the hospitality industry Exceptional communication and interpersonal skills with a friendly and professional manner Strong problem-solving and conflict resolution skills Ability to work effectively in a team and independently Proficient in using computer systems and technology Flexible and adaptable to work different shifts, including weekends and public holidays What we offer At Kooii Apartments', we are committed to providing a supportive and inclusive work environment. We offer a range of benefits including: Competitive hourly rate Discounted accommodation for you and your family Ongoing training and development opportunities Flexible work arrangements to support work-life balance A fun and collaborative team culture About us Kooii Apartments' is a leading provider of serviced apartments in the heart of Fortitude Valley, QLD. With a focus on delivering exceptional guest experiences, we are committed to creating a warm and welcoming environment for all our visitors. Our modern and stylish apartments, coupled with our exceptional customer service, have made us a trusted choice for both leisure and business travellers. If you are passionate about hospitality and delivering outstanding customer service, we would love to hear from you. Apply now to be part of our dynamic team.

Location: Fortitude Valley, AU

Posted Date: 2/1/2025