Inbound Sales Team Leader

Lead Our Dynamic Sales Team at Tech Mahindra Tech Mahindra, in partnership with Australia’s largest Telecom player, is establishing its customer sales operations. We are a fast-growing, culture-led business that values innovation, inclusivity, and professional growth. Join us and lead a team that thrives on excellence, teamwork, and achieving sales success. What’s in It for You?When you join Tech Mahindra, you’ll be part of a supportive and inclusive environment that embodies our company values. Here’s what you can expect:Competitive Salary plus Super and Commissions.Full-time role with excellent career progression opportunities.Access to discounted private health insurance.Work from our beautiful Melbourne CBD office with outstanding views and convenient train access.Participate in regular initiatives and team-building activities Your Role:As an Inbound Sales Team Leader, you will play a vital role in driving and managing a high-performing team focused on inbound customer sales. Your responsibilities will include:Inspire, mentor, and lead a team of Inbound Sales Agents to exceed sales targets and KPIs.Client Management; involving presenting reports and feedback on an on-going basis.Make our people a top priority while building an engaging culture for all.Implement strategies to maximize sales opportunities, upsell products, and ensure customer retention.Develop and execute sales training programs to enhance product knowledge and selling skills.Track and evaluate individual and team performance, providing constructive feedback and recognizing achievements.Ensure a seamless customer journey by addressing queries and tailoring recommendations to meet customer needs.Drive operational efficiency to enhance service quality and client satisfaction. Timings:8:00 AM - 8:00 PM, Mon-Fri (Any 8 hours)9:00 AM - 7:00 PM, Saturday (Any 8 hours) Salary:AUD 70,000 - AUD 75,000 base super commissions What We’re Looking For:Previous experience in a leadership role within a sales-focused customer support/contact centre environment, preferably within the telecommunications sector.Strong ability to motivate and manage a team in a data driven environment.A natural ability to hold engaging, meaningful conversations that build trust and rapport.The capacity to stay positive, focused, and driven in a fast-paced, target-oriented environment.The ability to influence and inspire both your team and customers to take action.Proven ability to meet or exceed sales targets in a fast-paced environment.A passion for helping customers find the best solutions for their needs.Excellent Oral and Written Communication.Proven experience with MS office as well as other in-house softwares.Must have full-work rights with local experience. Why This Role?This is an exciting opportunity for someone with a passion for leading sales teams and delivering exceptional customer experiences. Join a reputable company with clear goals, excellent training, and opportunities for career advancement. Ready to Take the Next Step? If this sounds like the perfect role for you, APPLY NOW below For more specific information, feel free to reach out to Batool at batoolashiqhussain.kakaltechmahindra.com. Join Tech Mahindra and lead the way to achieving sales excellence

Location: Middle Park, AU

Posted Date: 2/1/2025