Travel Desktop Technician

Job Description Job Description TEKsystems is looking for a travel technician to grow their team. This role will work on new store buildouts, upgrades, franchise conversions, and more. It is an 80% travel position that will be out of town at least 3 weeks of the month, typically Monday-Friday (travel days Monday and Friday, work Tuesday-Thursday). The geographic zone is the whole country depending on where help is needed. For locations within driving distance, techs will use either a company vehicle or their own (and be reimbursed for mileage). For locations farther away, flights will be booked by TA. Hotel (Holiday Inn Express or Hilton) and meal allowance are provided as well. Techs can choose to use either a company Amex card or put expenses on their own card and be reimbursed. TA currently has over 300 truck stops and plans on adding at least 35 more in the next 12 months, mostly on the west coast/California. The day-to-day will include a mix of pulling/terminating cable, drop downs, installing/connecting IT hardware, and drilling through walls or getting up in the ceiling. Candidates must have previous experience in an install technician type role, preferably travel. While travel will be usually planned well in advance, there may be times where techs get less than one week notice if something happens at a site and needs support. Techs must be available and ready to go, within reason. Extensive IT experience isn't required, but a basic knowledge of how to troubleshoot switches/routers or how to communicate with systems/networks teams in the home office by plugging in to allow the team to remote troubleshoot would be needed. Work days will often be 8-10 hours and the work must be done while on the visit, if extra resources are needed or the tech isn't familiar with a certain problem they have to be able to figure out how to resolve the issue.

Location: Knoxville, IL, US

Posted Date: 1/30/2025