Atlassian Solution Architect - Jira/Confluence

Responsibilities : Solution Design and Implementation : - Architect end-to-end solutions using Atlassian products (Jira, Confluence, JSM) based on customer requirements. - Lead the planning and execution of Atlassian cloud migration projects, ensuring a seamless transition from on-premises or server environments to the Atlassian Cloud. - Develop and customize solutions using Atlassian tools to optimize workflows, improve productivity, and enhance collaboration. Customer Interaction and Requirement Gathering : - Engage with customers to gather and understand business needs and translate them into technical requirements and solutions. - Conduct workshops and solution presentations to explain Atlassian features, benefits, and best-fit approaches. - Provide technical support to clients, guiding them through complex challenges related to implementation, customization, and cloud migration. Technical Leadership and Best Practice : - Provide technical guidance and leadership to developers during solution development, ensuring adherence to best practices. - Define, document, and promote Atlassian best practices and governance, ensuring solutions are scalable and maintainable. - Work closely with cross-functional teams, including development, support, and product management, to drive solution quality and customer satisfaction. Process Improvement and Automation : - Identify opportunities for process improvement and automation using Atlassian products. - Design and implement CI/CD processes, automation scripts, and integrations to enhance development and service efficiency. - Stay updated with the latest Atlassian capabilities and trends, providing proactive recommendations for solution optimization. Requirements : Experience : 12 years of experience in IT, with at least 5 years of experience working extensively with Atlassian products such as Jira, Confluence, and Jira Service Management. Education : Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills : - Strong experience in Atlassian cloud migration, solution architecture, and development. - Proficiency in Atlassian customization, add-ons, scripting, and automation using tools such as ScriptRunner, REST APIs, and automation rules. - Familiarity with AWS/ Devops concepts, Marketplace plug-ins, CI/CD, ITSM, and Agile development practices. Certifications (Preferred) : - Atlassian Certified Professional (ACP). - ITIL certification is a plus. Soft Skills : - Excellent communication and interpersonal skills, with the ability to engage and influence customers at all levels. - Strong problem-solving skills, with a focus on providing value-driven solutions. - Ability to work independently, take ownership of solution development, and mentor other team members. (ref:hirist.tech)

Location: pune, IN

Posted Date: 1/22/2025