General Manager Operations

At Vip First Ltd, our success is built on the strength of our management team. To maintain our high standards, we are seeking a General Manager for our Heathrow Airport office. This individual should excel in overseeing business operations, human resources and communications. The ideal candidate will be an expert communicator with a strong ability to delegate responsibility and collaborate across various departments. The General Manager should be driven to lead our business toward maximum productivity and efficiency. Objectives of this Role Develop strategic plans to optimize productivity. Review and improve organizational effectiveness by refining processes, managing employees, fostering a motivational work environment, and implementing innovative changes. Maintain company standards for excellence and quality. Identify opportunities for business expansion and growth by cultivating new partnerships. Provide guidance and constructive feedback to help employees strengthen their skills and knowledge. Responsibilities Oversee daily airline operations, ensuring efficiency and safety. Build and maintain relationships with regulatory bodies and industry partners. Assign weekly performance goals, and ensure their completion while achieving personal objectives. Manage the ground operation. Ensure compliance with all airline regulations and requirements. Monitor and improve operational performance. Handle emergency situations and make quick decisions. Recruit, onboard, and train high-performing employees to meet goals. Maintain project timelines to ensure tasks are completed effectively. Develop, implement, and oversee budgetary and resource allocation plans. Delegate responsibilities to the most qualified employees while enforcing policies, procedures, standards, guidelines, training programs, and cultural values. Conduct regular audits and inspections to ensure compliance and quality of the serivice. Resolve internal staff conflicts efficiently, ensuring mutual benefits for all parties involved. Required Skills and Qualifications Proven success in an aviation managerial role. Strong decision-making skills and problem-solving abilities. Exceptional communication, collaboration, and delegation skills. Comprehensive knowledge of airline regulations and compliance. Proven ability to motivate and lead employees while holding them accountable. Experience with budget management and cost control. Bachelor's degree in aviation management, business administration, or related field. Experience in conducting performance evaluations. Working knowledge of human resource processes. Minimum of 2 years of experience in airline operations.

Location: Staines, GB

Posted Date: 1/21/2025