Application Support Engineer

Junior Application Support Engineer Salary: Up to 28,000 Benefits Our client is looking for a Junior Application Support Engineer to join their IT team. You will be providing software support on a variety of bespoke systems. Key Responsibilities: • Provide first-line support for IT, application, and software issues via phone, email, or chat. • Log incidents and requests accurately in the ticketing system. • Troubleshoot network, connectivity, and performance issues. • Escalate complex issues to senior engineers and follow up on resolutions. • Collaborate with teams across IT to resolve technical issues efficiently. • Assist with system maintenance, script troubleshooting, and data integrity. Key Skills & Experience: • Understanding of ITIL, Active Directory, and JIRA. • SQL experience • Basic knowledge of network troubleshooting, Windows, and Linux OS. • Proficient in Microsoft Office 365. • Strong problem-solving and communication skills. • A customer-focused approach and ability to work independently. • Eagerness to learn and grow in the IT support field. Ready to progress in your IT career? Apply today and join a team committed to growth, innovation, and success.

Location: Horley, GB

Posted Date: 1/20/2025