Site Reliability Engineer - Incident Management

About the job : Hiring for a MNC client which provides software as a service products related to customer support, sales, and other customer communications. The company was founded in Denmark in 2007. It has over 100,000 customers and 5000 global employees. Currently hiring for a new Product Development Center of Excellence in Pune. As an early hire, you will have a unique opportunity to be a pivotal part of this journey. Role : Site Reliability Engineer Location- Pune (Hybrid) Description : - Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. - Within APAC SRE, our focus is on engineering quality solutions that solve our reliability and observability needs. - Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. What you'll be doing - Engage in and improve the whole lifecycle of service, from inception and design, through to deployment, operation and refinement. - Provide and institute proven practices around reliability, remediations, and incident management - Build vital and efficient tooling to lower the barrier of entrance for engineering teams to plug in and enjoy the benefits of Reliability - Provide guidance to engineering teams reliability standards to help proactively identify and resolve issues before they become incidents - Rapidly understand issues with our products and help teams to optimally solve customer-impacting incidents - Architect highly reliable production-grade platforms that enhance the reliability ideology - Analyze the shortcomings of existing systems and propose alternatives Required experience : - 6 years as Site Reliability Engineer / Software Engineer with focus on prevention, observability and improvement in a project - The ability to solve architectural problems is a must - 6 years of experience in coding with any language (Python / Java/ Go / Scala etc) - 5 years of experience in system design is a must - Experience architecting, improving, and operating reliable distributed platforms - Experience in setting up frameworks where services are more reliable in creating automation process testing - Knowledge with AWS, infrastructure, cloud-native software design, backend systems, and Kubernetes - Experience building for and supporting a polyglot programming and datastore environment - Enjoyment from helping others learn and improve through pairing, code review, tech talks, etc. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 1/18/2025