Information Technology Support Technician

IT Service Desk Analyst 12 month fixed term contract (possibility to go permanent) £25000 - £30000 Somerset Based in office I am recruiting for an IT Support Analyst for a client in Somerset. This role is based in office so you should be local to the area. This role sits within the IT service desk department, you will be delivering first line support, with some second line support. This role is a fixed term contract, although there is the chance it may be made permanent. Benefits: 25 days holiday plus bank Employee assistance program Cycle to work Gym Enhanced sick pay Duties include: Service Desk Support - resolving incidents, hardware and software support Onboarding and Offboarding users Troubleshooting Security updates IT administration You should have experience with: Microsoft Office Suite Ticketing software - resolving incidents using a ticketing system Windows OS, Mac OS (desirable, not essential) Active Directory, Exchange experience Troubleshooting, analysis Excellent communication Desirable: Degree in computing or IT Microsoft 365 environment experience ITIL certification Networking - understanding, familiarity, or experience This is an urgent vacancy, if you are interested then please apply along with an up to date copy of your CV quoting reference: 102819

Location: Radstock, GB

Posted Date: 1/17/2025