Inbound Collections Agent (Hyrbid)

Job Title: Inbound Collections Agent (Hybrid) Salary: 22'010 (OTE £30-50k) Hours: 37.5 hours a week between 8am and 6pm Location: Denton (Manchester) Do you have contact centre experience in a targeted environment? What is the role? Resolving low value outstanding parking charges from individuals Predominantly dealing with inbound calls with first call resolution Managing difficult conversations in a sensitive and professional manner Entering accurate records of customer interactions Following processes and guidelines to deliver great service Achieving personal and team targets in a contact center environment Delivering or developing your skills with multi-channel communication Day to day handling of multi channel communication Is this you? Looking for that opportunity with an industry leading business to build a career A drive and self motivation Excellent telephone manner with the ability to positively resolve situations Keen to excel in a great work environment Confident in your ability to achieve realistic targets and benefit financially Strong work ethic and happy to work on your own initiative ADZN1_UKTJ

Location: Denton, GB

Posted Date: 1/17/2025