Tenancy Sustainment Assistant

Tenancy Sustainment Assistant - 18.5 hours per week (Temp/Perm) We have an exciting opportunity to recruit a part-time Tenancy Sustainment Assistant, working 18.5 hours per week and flexibility on days. This is a temp to perm opportunity with hourly rates up to £16.50 per hour. Your new role Frontline housing/tenancy management within a supported housing setting for vulnerable/complex needs clients including prison leavers, dual diagnosis mental health and veterans Managing own customer caseload - dealing with voids, lettings, rent & service charge arrears, anti-social behaviour and other tenancy breaches Ensuring properties are compliant with relevant legislation and effectively maintained - completing compliance checks i.e gas, legionella and relevant certification is received Completion and recording of weekly property inspections, facilitating access for contractors and maintaining a property inventory Collecting rent/service charges, managing any arrears appropriately Completing & reviewing individual risk assessments and support plans, assisting with benefit queries/applications and to source appropriate move on accommodation What you'll need to succeed Experience of working within a supported housing setting and working with vulnerable customers with complex needs/backgrounds Experience of working with and an understanding of mental health Experience of completing risk assessments/support planning, assisting with tenancy sustainment and encouraging independent living Understanding of health & safety compliance within housing Enhanced DBS What you'll get in return Weekly pay Part-time hours (18.5 per week) Flexibility over working days Temp to perm opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4646551

Location: St. Helens, GB

Posted Date: 1/16/2025