Information Technology Technical Support

Are You Ready to Make an Impact in IT Support? Join a forward-thinking organization that values innovation, collaboration, and technical expertise. We're looking for a motivated IT professional to take on a role that combines problem-solving, development, and strategic support. This is your opportunity to help shape the future of IT and digital transformation within our business. Why Join Us? Exciting Projects: Contribute to impactful technical and digital transformation initiatives. Team Collaboration: Work with a passionate group of IT professionals and engage with stakeholders at all levels. Skill Development: Enhance your expertise in Power Platform, Microsoft 365, and problem-solving while staying current with industry trends. Work-Life Balance: Enjoy a consistent Monday-to-Friday schedule. Your Key Responsibilities: Project Support Collaborate with the IT team to deliver key technical projects. Analyze requirements and align objectives with business and technical goals. Assist in enhancing Power Platform solutions (e.g., Power Automate, Power Apps, Power BI). Work with external developers to troubleshoot and resolve CRM issues. Identify risks and escalate issues as needed. Power Platform & CRM Development Design and manage applications using Power Apps and workflows in Power Automate. Develop dashboards and reports in Power BI to support decision-making. Collaborate to create scalable automation solutions and maintain best practices. Technical Problem-Solving & Support Resolve technical challenges to ensure project continuity. Provide first and second-line support for Microsoft 365, hardware, and network issues. Manage devices and enforce security policies using Microsoft Intune or similar tools. Continuous Improvement & Compliance Stay updated on tech trends to optimize processes and workflows. Contribute to cybersecurity initiatives, risk assessments, and compliance audits. Ensure proper access controls to protect sensitive data and systems. Your Toolkit for Success: Experience with Azure AD and Microsoft 365 administration. Proficiency in Power Platform tools: Power Apps, Power Automate, and Power BI. CRM troubleshooting and enhancement experience. Familiarity with cybersecurity principles and risk mitigation strategies. Expertise in device management with Intune or similar tools. Understanding of SharePoint development and project management methodologies. What’s in It for You? This role goes beyond solving today’s technical challenges – it’s about building tomorrow’s solutions. Bring your expertise, passion, and curiosity to a company committed to supporting your growth and future success. Ready to make an impact? Apply now.

Location: Rayleigh, GB

Posted Date: 1/16/2025