Area General Manager

Job Title: Area General Manager Salary: Up to £90k plus benefits Location: Birmingham A leading facilities management company is seeking an Area General Manager to join their team in Birmingham. Job Purpose You will provide leadership, management, and development for a portfolio of contracts, ensuring financial and operational commitments are met and exceeded. Key Responsibilities Provide leadership and oversee the strategic development of a defined portfolio of contracts to ensure contractual commitments are met and exceeded. Identify opportunities to enhance contract performance, including increasing turnover, adding services and projects, and securing contract renewals. Ensure business policies and processes are effectively communicated and implemented across all contracts. Promote a safe and healthy working environment, ensuring compliance with health and safety policies for both company and subcontractor activities. Optimize staffing structures to balance cost efficiency with service excellence while ensuring effective resource allocation during peaks and troughs in workload. Ensure contracts are staffed by fully competent teams, including direct involvement in the recruitment and development of contract managers and effective succession planning. Collaborate with operational managers to drive business development, foster teamwork, and provide cross-functional support. Develop and deliver financial plans, including revenue and profit targets, reducing WIP and debt, and driving contract growth. Implement contract review, audit, and control systems to ensure compliance with statutory, policy, and contractual commitments. Maintain a strong customer focus, building and nurturing effective client relationships. Provide leadership and guidance in best practices for recruitment, training, performance assessment, and recognition/reward programs. Support effective business communication through leadership in meetings, briefings, reporting, and other forums. Contribute to the sales process, including solutions development, presentations, and support for new contract mobilizations. Foster a learning environment, delivering necessary training and development to ensure team competence and future growth potential. Accountabilities Accountable to functional heads within the company and day-to-day to relevant client contacts. Line management responsibility for a team of contract managers across the portfolio. Financial responsibility for achieving plan commitments across the contract portfolio. Experience, Knowledge, Skills, and Abilities Proven track record in the facilities management industry. Managerial experience at Contract or Account Manager level or higher, particularly in technical or hard services. Strong experience in team development, performance appraisal, and effective people management. Exceptional motivational and influencing skills, with high personal integrity. Self-starter, confident, and composed, able to deliver under pressure. Strong organizational skills with the ability to prioritize and meet critical deadlines. Balance of strategic thinking and tactical delivery for client satisfaction. In-depth understanding of health and safety legislation. Experienced in managing high-level client relationships. Excellent negotiation, interpersonal, and financial skills. Ability to effectively manage conflict and crisis situations. This role offers a rewarding opportunity for an experienced facilities management professional to lead and shape a dynamic portfolio of contracts.

Location: Birmingham, GB

Posted Date: 1/16/2025