Relationship Manager

Relationship Manager, £25 - £28K, Hybrid – 3 days in Office 2 days at home Relationship Manager £25 - £28K 37.5 hours Mon – Fri Hybrid – 3 days in Office 2 days at home 25 days holiday plus bank holidays – 5 service days after eligibility. Fantastic other benefits (happy to discuss). The Role • Assisting clients in selecting the appropriate finance option by following our compliant sales process and client care best practices. • Handling finance rate negotiations and coordinating all stages of client transactions. • Engaging in frequent telephone interactions with clients, our field-based sales team, and dealer sales personnel. • Meeting profit and margin targets, along with other key performance indicators. • Establishing and maintaining client relationships through regular calls and emails, and promptly addressing inbound inquiries. • Cultivating existing relationships with clients and dealer sales personnel. • Developing new client relationships. • Managing and maintaining the sales pipeline. • Providing support to the team while achieving individual objectives. • Taking ownership of workload coordination (with supervisor support available after training). What you will need to bring • Emphasising customer service, fairness, empathy, and good practices. • Demonstrating a proactive and self-motivated approach with a positive attitude. • Displaying confidence, resilience, and curiosity. • Exhibiting effective verbal and written communication skills. • Proficient in administrative tasks, computer literacy, and digital technology usage (with training). • Capable of prioritizing and professionally managing multiple client demands. • Skilled in numeracy, accuracy, and diligence. • Collaborative team player who is sociable, supportive, and empathetic. Qualifications & Experience • Minimum A levels/BTEC qualifications, with a degree or equivalent being beneficial. • Ideal to have a track record of meeting sales quotas in a financial services environment. • Beneficial to hold professional qualifications in finance or banking. • Ideal to possess knowledge of hire purchase, leasing, or B2B lending. • Desirable to understand financial services regulations and industry policies, including anti-money laundering, data protection, fraud prevention, and fair treatment of customers. 4635523

Location: Uttoxeter, GB

Posted Date: 1/15/2025