Service Coordinator

Are you a confident Service Coordinator looking to join a growing, progressive company? Well read on… Our client is looking for a Service Coordinator to be responsible for the delivery of first class customer service, assist with engineers needs and be highly organised to complete appropriate administrative tasks Main duties to include: Allocate and plan the company’s field engineering resources, communicating in good time and to the agreed standards. Organise spare parts, plant and equipment to correspond with site attendance. Ensure all associated administration (quotations, billing, customer & purchase orders, warranty issues, maintenance & master data etc.) procedures are actioned in an accurate and timely manner. Effectively plan to deliver budget/KPI level performance monthly, ensuring sufficient work is generated/available to avoid shortfalls to plan. Ensure the vehicle fleet is kept in good condition, serviced and maintained in accordance with manufacturers recommendations/statutory requirements at all times. Presentation of agreed reporting in an accurate and timely manner. Organise appropriate documentation, PPE, work equipment, accommodation and travel arrangements for field engineering staff. Contributing towards the creation of a healthy, conducive working environment for our field engineering team optimising retention and future candidate attraction, where necessary assisting the Service Manager with supplementary recruitment requirements. Maybe required to travel to offer the best service possible The right candidate would ideally: Hold similar experience or have worked in a scheduling/planning/service environment Knowledge of working with SAP Have the ability to offer professional customer service Confident to deal with all queries thrown their way Have strong IT experience This role is working on a permanent basis, Working full time hours Monday to Friday Salary is negotiable depending on experience – Approx £(phone number removed)k

Location: Oakengates, GB

Posted Date: 1/15/2025