Travel Expert - Africa

Our client, who is an award winning tour operator is looking for a Travel Expert to join their team in Cape Town . If you have a passion for creating luxury and bespoke trips for high end clientele with extensive knowledge of Africa and Indian Ocean then we are looking for YOU Position: Permanent Location: Cape Town Hybrid role (after probation period) Market related salary attractive benefits Responsibilities: Curation of high quality, tailor-made itineraries for a wide range of traveller segments End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications Conversion of warm sales leads via email, telephone and video calls High quality presentation of travel itineraries customised to the clients unique requirements, along with supply of relevant supporting information and advice Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio Maintain up-to-date commercial knowledge of properties, flight routings and logistics Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic. Desired Skills: 4 years Travel Consultant experience in a tailor-made travel environment working with complex Southern Africa and East African itineraries First-hand knowledge of our core destinations, specifically within sub-Saharan Africa Demonstrable sales performance in a target-driven environment Excellent communication skills, both written and verbally Outstanding customer service skills and attention-to-detail Advanced levels of IT literacy Highly-organised with strong time management skills Results-orientated Knowledge of the Indian Ocean and Indian Subcontinent GDS/flight operating systems

Location: Rondebosch, ZA

Posted Date: 1/15/2025