Zelite Solutions - Dynamics CRM Developer

Job Description : - Must have over 4 years of Experience in MS Dynamics 365 CRM (on-premise / Cloud) - Must have good Techno-Functional knowledge on MS Dynamics 365 CRM Sales & Field Services and end to end customization - Complete process flow understanding and experience in key areas Sales, Marketing, Case Management and Field service. - Hands-on experience in Development/Support/Implementation projects - Will be responsible to interact with end-users/client to take down their requirements and train them as and when required. - Must have experience in interacting with international clients - Should have sound knowledge of implementing MSD CRM best practices - Must have experience on end-to-end MSD CRM Implementation/deployment - Should be able to leverage his/her experience with Dynamics CRM to step back and recommend and / implement Dynamics CRM best practices including any structure, grooming/clean-up, or basic changes as may be needed to properly conform with the standard Dynamics CRM workflows and thus facilitate efficient use of the system - Should be able to provide some level of ad-hoc end user training as needed for Dynamics CRM modules, workflows, or general questions coming from end-users - Should have good command on Entity Customization, Business Units, Security aspects, Plugins, Workflows, Custom workflows, JavaScript web resources, services. Job Summary : - Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team. - Must have worked with both technical and functional aspects in MS Dynamics 365 CRM. - Must have worked & strong knowledge in C#, javascript Dynamics CRM SDK, Entity Framework. - Must have Strong knowledge in PowerAutomate, PowerApp & Module Driven Apps - Should have developed Workflow/Custom Workflow development and Front-End Entity Form development. - Must have work experience in Entity Customizations and Entity View Customizations - Data migration and integration mappings using SQL Integration Services, Web Services - SQL Reporting Services - The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must-have' requirements, in order to design and deliver highly complex integrated solutions - Provide input and advice regarding Microsoft Dynamics CRM capabilities, functions and features to clients and prospects - Conduct hands-on implementation, the configuration of the various components of Microsoft Dynamics CRM - Build positive client relationships by developing an understanding of the client's business processes - Perform requirements gathering, Business Process Analysis - Understand customer requirements and advise the project team on highly specialized, complex solutions architecture and implementation Adapt to different end-user learning styles when training, gathering requirements, etc. - Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc. - Assist internal resources with support or pre-sales of Microsoft CRM and related integrations Education & Experience - Graduate or Post Graduate - 3 years of experience implementing Microsoft Dynamics CRM is required - Significant experience with sales management, marketing, and/or customer service processes - Good to have Microsoft Dynamics CRM certification. Performance Skills - Excellent communication skills - Self-Starter with ability to handle multiple tasks and shifting priorities - Thinks clearly and calmly under pressure - Investigates problems to establish real or hidden causes - Places emphasis on client satisfaction - Learns new concepts quickly and thoroughly - Promotes the mission and shared values of our company (ref:hirist.tech)

Location: pune, IN

Posted Date: 1/15/2025