Shift Supervisor

Our Business The Globe is run by a local independent company, which prides itself on great customer service and team attitudes. Personal Qualities for this Role Ability to focus on attention to detail. High standards of personal presentation. Confident and courteous. Able to motivate and encourage team. High standard of communication skills. Hardworking, committed and willing to develop business, team and self. Flexible in the approach to the business needs. (Tasks, hours and responsibilities) Role and Responsibilities Assisting the owners of the business in delivering a high level of customer service; maintain a professional & efficient business both front & back of house and deputizing for the owners in their absence. Duties will include: To manage the day to day running of the business, maintaining a high levels of retail standards and customers service. To support business owners in delivering business aims and objectives. To manage the team in delivering an excellent product at all times. To ensure that the business complies with legislative compliance issues, such as health & safety, food hygiene etc. To handle customer enquiries and demonstrate positive problem solving. To complete the closedown of the business with due regard for security and safety. To accurately complete receipt of deliveries. To maintain the security of all stock, cash and customer belongings while on the premises. To attend training reviews, appraisals and team meetings as required by the Owners. To perform supporting tasks as required by the Owners. Qualifications and Education Requirements Good Literacy/Numeracy skills. Computer Literate Current Food Hygiene level 2 (can be provided via e-learning but must be completed prior to a start date being agreed). Preferred Skills Preference will be given to candidates who have: Health & Safety First Aid Certificate. Additional Notes Uniform – the uniform is a polo shirt with logo (provided) and black trousers/ skirt (not provided). Cut-offs; cargos; distressed or ripped jeans are not allowed. The uniform is expected to be clean and ironed. The use of mobile phones at work is restricted to breaks except in cases of emergency. Bar staff are allowed to use the bar as a customer when not on duty, however: They must not serve themselves drinks They must not be seen to be intoxicated whilst on the premises They must not be in uniform Other additional house rules will be provided on a separate document

Location: Lower Somerton, GB

Posted Date: 1/14/2025