Credit Controller

Job Title: Credit Controller Location: Bristol Hours: Monday - Friday, 9:30 AM - 5:00 PM Salary: Competitive Hybrid: 2 days a week in office Benefits: o Life Assurance o Group Personal Pension o Income Protection o Holiday Flex (Buy additional holidays) o Cycling Scheme o Travel Insurance o Technology Offers o Discounted Gym Memberships o Dental Insurance o Health Screening o Holidays: 25 days annual leave plus Bank Holidays Company Overview: Join a prestigious legal firm in Bristol as a Credit Controller. This firm offers a dynamic, supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly and dedicated revenue team that plays a vital role in the firm's operations, managing client debt recovery and financial processes to maintain cash flow and operational efficiency. Main Duties: o Undertake any ad-hoc duties as required to support the credit control function. o Identify and resolve problem debts while ensuring compliance with the firm's escalation policy. o Support lawyers with reconciliations and provide ad-hoc debtor analysis to assist in recovery efforts. o Establish and maintain client relationships to facilitate debt recovery and resolution. o Adhere to internal credit control procedures, including using ARCS credit control software, and maintain excellent practice standards. o Meet monthly individual and team cash collection targets, contributing to the firm's overall revenue cycle. o Conduct regular meetings with Partners and Revenue Controllers to collaborate on strategies for improving cash flow, recovery, and preventing future debt issues. o Support internal reviews of policies and procedures, contributing to the capture of market information from the inception of files through to debt recovery. o Advise partners and team leads of any issues or strategies that may impact the timely resolution of outstanding debts. o Perform regular follow-up and chasing of outstanding debts to ensure timely recovery. o Produce debtor analysis reports for clients, ensuring compliance with their specific protocols and SLAs (Service Level Agreements). Skills Required: o Minimum 2 years' experience in Credit Control within the legal sector, preferably with experience in commercial collections. o Strong understanding of financial controls, SARs (Solicitors Accounts Rules), and credit management. o Excellent attention to detail and accuracy in handling financial data and client information. o A positive, enthusiastic, and flexible approach to overcoming challenges and adapting to new tasks. o Ability to work unsupervised with good initiative and a proactive mindset. o Highly PC literate, with strong systems skills and the ability to work effectively with financial software. o Excellent written and verbal communication skills, with a professional and approachable manner when dealing with clients and colleagues. o Organised, with the ability to prioritise tasks and utilise technology effectively to work efficiently. o Confident with interpersonal skills and able to command the respect of lawyers and clients in a professional manner. o Ability to develop client service skills, build internal and external relationships, and ensure business requirements are met. o Commercially aware with an understanding of the importance of achieving the firm's financial objectives. o Strong IT skills, with excellent knowledge of Aderant and ARCS. If you are interested, please click APPLY

Location: Bristol, GB

Posted Date: 1/13/2025