Sales Administrator

Duties & Responsibilities: Updating all international/national customer pricing within SAP system. Updating customer new line forms/waste packaging data Supplying product images to customers on request Setting up new customer accounts within SAP system Processing product spec/sample requests Receive customer orders and enquiries by telephone, email, and EDI Processing high volumes of orders for all customers - UK, subsidiaries and overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Agree workload and priorities with Sales Administration Manager Validation of orders – (e.g., to ensure correct pricing and quantities are input) Obtain credit approval from wholesalers Allocation and release of orders Issue pro-forma Invoices Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to all correspondence for orders and shipments Supply delivery information and deal with carrier enquiries Communicating important feedback from customers internally. Support training of new members or temporary members of staff into the department Supporting the account managers with general operations to help reach the team’s objectives Ensure excellent service is given both internally and externally Self-motivated to contribute to the success of the department by achieving personal and team KPI’s Proactively support department growth and make recommendations to improve the customer experience Comply with Health and Safety responsibilities defined in the company Health and Safety policy and ensure that any specific responsibilities are adequately delegated in their absence. Contribute to the Continuous Improvement culture of both the department and business Person Profile: Persuasive Self-motivated Happy to use own initiative Organised Good team player Good verbal and written communicator Education and/or Experience IT literate – Word, Excel Knowledge of SAP would be an advantage Numerate with good accuracy and attention to detail Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar)

Location: Minworth Industrial Park, GB

Posted Date: 1/13/2025