Head - Engineering & Delivery Management

Role Overview : We are seeking an accomplished and strategic Head of Engineering & Delivery to lead the development and deployment of our SaaS product offerings. This role encompasses end-to-end ownership of engineering, delivery, and professional services for the product, including P&L responsibility. The successful candidate will ensure seamless collaboration across decentralized teams, including central support, project management, and testing teams, while driving innovation, operational excellence, and customer satisfaction. Roles & Responsibilities : Engineering Leadership : - Drive the technical vision and roadmap, ensuring the development of scalable, reliable, and innovative solutions for both cloud-based (Azure/AWS) and on-premise deployments. - Oversee and guide teams working with React based front end and Node.js-based backends technologies. - Promote best practices in DevOps, CI/CD, automated testing, and cloud-native architecture for high availability and scalability. Delivery Management : - Own the P&L of professional services delivery, ensuring profitability and efficiency. - Develop and execute robust delivery frameworks, ensuring decentralized teams operate cohesively. - Collaborate with central support, project management, and testing teams to streamline delivery processes. - Oversee implementation projects for clients, ensuring timely and high-quality outcomes. - Establish metrics and KPIs to track delivery performance and customer satisfaction. Collaboration & Stakeholder Management : - Serve as the primary liaison between engineering, central support teams, and decentralized project management and testing teams. - Partner with sales and customer success teams to align product delivery with client expectations. - Coordinate with product management to prioritize and execute on feature roadmaps aligned with customer and market needs. P&L Responsibility : - Manage budgets, resource allocation, and cost optimization strategies for professional services delivery. - Identify and mitigate risks to ensure project profitability and client satisfaction. - Drive continuous improvement initiatives to enhance delivery efficiency and quality. Leadership & Talent Development : - Build and lead a high-performing team of engineers, project managers, and delivery professionals. - Foster a culture of innovation, accountability, and professional growth. - Mentor and develop leaders within the team to scale organizational capabilities. Qualifications : - Experience : 12 years in software engineering and professional services delivery, with 5 years in a leadership role overseeing engineering and P&L. - Technical Expertise : Proven expertise in Java, Node.js, React, and cloud-native architectures (AWS preferred). - Delivery Expertise : Strong experience in professional services delivery, project management, and decentralized team operations. - Financial Acumen : Experience managing P&L, resource optimization, and cost management for service delivery. - Collaboration Skills : Demonstrated ability to work with cross-functional teams and drive alignment across distributed units. Preferred Technical Skills : - Proficiency in MERN stack (MongoDB, Express.js, React, Node.js). - Strong expertise in Java-based backends, including microservices architecture and performance optimization. - Advanced skills in React for frontend development, including state management libraries like Redux and responsive UI/UX design. - Familiarity with RESTful and GraphQL APIs, API design principles, and integrations. - Hands-on experience with SQL and NoSQL databases, including PostgreSQL, MySQL, and MongoDB. - Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud infrastructure management (Azure/AWS preferred). - Knowledge of deployment and monitoring tools for ensuring high-availability systems. - Expertise in modern frontend frameworks and libraries like React and Next.js, along with tooling like Webpack and Babel. - Knowledge of accessibility standards and frontend performance optimization. - Proven ability to design scalable, fault-tolerant systems with performance optimization. - Familiarity with distributed systems and asynchronous programming patterns. - Experience implementing security best practices across the software development lifecycle (SDLC). - Knowledge of compliance standards such as GDPR, SOC2, and ISO27001. - Ability to work cross-functionally and collaborate with technical and non-technical teams. - Strong focus on code quality, peer reviews, and fostering a culture of engineering excellence. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 1/13/2025