Customer Service Advisor

Are you an experienced and dynamic Customer Service Advisor looking for your next position? At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.Tarmac is the UKs leading sustainable building materials and construction solutions business. Our innovative products and solutions not only deliver the infrastructure needed to grow the UK economy today but also help to create a more sustainable built environment for the countrys long-term future. We are currently looking for an experienced Customer Service Advisor to join our friendly team in Bawtry, Doncaster. The site is easily accessible from Rotherham, Worksop, Retford, Gainsborough, Scunthorpe, Thorne, Sheffield, Barnsley and the surrounding areas. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds, therefore prior technical experience isnt always necessary for success. Main Responsibilities In the role of Customer Service Advisor you will be responsible for: Administering customeraccounts which includes customer master data and price maintenance, timelyinvestigation and resolution of customer invoice queries and complaints Proactively seekingto improve payment and DSOperformance (days sales outstanding) by working closely with customerAccounts Payable departments The role also requires cross functional working relationships to ensure all aspects of the customer experience is maximised to its full potential The Ideal Candidate The ideal candidate for the role of Customer Service Advisor will have experience of: 2 years experience in a customer service/accounts role Self motivated Customer focused Effective use of questioning and listening to establish customer needs Able to build relationships and trust by providing solutions Why Us Along with the role of Customer Service Advisor , we additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. Tarmac Tarmaccareers Tarmac Tarmaccareers customerserviceadvisor customers sales customeraccounts packedproducts ADZN1_UKTJ

Location: Bircotes, GB

Posted Date: 1/12/2025